Returns & Exchange



Products can be exchanged within 15 days of purchase with its original receipt and tags. Please email us at [email protected] or contact us at +92 316 4838866. Please ship the articles to be exchanged within 15 days of receiving them. No requests will be entertained after that time.

Shipping costs are non-refundable. Customers will have to bear the shipping costs for returning articles on their own expense.

We have a ‘No Refund’ policy. However, all other claims (defected product) as approved by the company, will be processed within 15 working days. Once the claim is accepted, you will be allowed to select any other article of equal value from our website.

You may request for cancellation of your order at any time before the order is processed. Once the order has been shipped, you will receive a confirmation SMS. Once a product has shipped, the 'Return and Exchange Policy' will apply.

International: Currently, no returns or exchanges for international orders are being offered.

Please return the articles to be exchanged at the stated address:


68-T, Gulberg II,

Lahore, Pakistan

+92 316 4838866

Every article of SNOOZE is finished with a pursuit for perfection, and an obsessive need to translate cosy feels into playful designs that reinforce the vision of an ideal rest. Whenever there is a problem, we strive to resolve it as soon as possible.