SNOOZE DELIVERY, RETURN & EXCHANGE POLICY
Delivery: We currently deliver within Lahore only. Delivery charges are Rs 200 and orders arrive within 3–4 working days. Payment is cash on delivery.
Exchanges: Size exchanges can be requested within 10 days of delivery. Items must be unworn, with original tags attached. Exchanges are subject to availability of the size requested. To request an exchange, message us on WhatsApp at +92 312 4829088 and we will share the return address with you.
Courier costs: The customer covers the courier cost of sending the item back to us; Snooze covers the cost of sending the replacement size.
Sale items: Sale items are sold from available stock and may or may not be eligible for replacement.
Refunds: We have a no-refund policy. Claims for defective products, as approved by Snooze, will be resolved with a replacement or an item of equal value.
Cancellations: Orders can be cancelled any time before they are dispatched.
Every article of SNOOZE is finished with a pursuit for perfection, and an obsessive need to translate cosy feels into playful designs that reinforce the vision of an ideal rest. Whenever there is a problem, we strive to resolve it as soon as possible.